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I can't say enough about my car buying experience at John Bear. Everything was seamless from the moment I walked into the used car office to receiving the keys to my vehicle. Sam was professional, courteous and knowledgeable. Manager Danny was more than exceptional in meeting my needs and requests. I'd recommend John Bear to anyone in search of a used or new vehicle.

Francesco F

Went in to trade in my car because it wasn't working for me in the winter. I met with Sarah Small, who showed me a truck which I really liked. It was a bit out of my price range at first but Sarah and her team helped make it work. Without Sarah's help and advice, I wouldn't have gone through with the deal and I would've been stuck with a car that didn't work for me. I recommend speaking with Sarah because she's very knowledgeable and hard working. She even came in to help me out on her day off. Overall, great experience and a very transparent process for ensuring I was getting the best deal.

Jonathan McKee

I had the pleasure of dealing with Shirley today and she is wonderful! Extemely helpful and knowledgable with the car I favoured. Fantastic service!

Drazen Ivanisevic

I can't say enough about our sales associate Shirley Griff. She went above and beyond what was expected. Shirley came in on her days off to answer our questions, to deliver the vehicle etc. She called us after a few days after delivery to make sure everything was 100%. We were originally working with another dealership, who waited 5 days to call us back to answer questions we had. She is a valued employee for John Baer. I hope she is there when we come back for the next vehicle. PS Service at the dealership was quick and exceeded our expectations as well. (See how things work out...we were lucky the other dealership sales department didn't call us back promptly.) Way to go, Shirley!!!!!!!!

Wendy Bas

After a long search for just the right used truck we found a fantastic deal at John Bear! Sam was a pleasure to do business with! We got a good price for our trade in and couldnt be happier with the gmc elevation. They did a beautiful job detailing the truck! Thanks Sam for a stress free experience.

S Marshall

We bought a used 2019 Chev Equinox from Sarah Small and it was the best experience ever. She was so easy to communicate with, very informative and was able to answer all our questions. She went above and beyond to have our vehicle ready and on time. She even made a house call to get the final contract done. Sarah got us a great deal on our trade-in and even followed up with us after the deal was over. I would recommend dealing with Sarah if you're looking for a reliable and super friendly person to deal with on your next vehicle purchase.

Krys H

I purchased a 2021 Denali truck from John sales representative Aziz was Awesome through the whole pressure at all! He answered all my questions and went over and above to help with the set up of the vehicle and also installed my new weather mats in my truck, great experience, I definitely will go back and see him again or recommend him to friends and family..

Cindy Minnaker

Shirley was amazing. She really went the extra mile from start to finish. She was attentive, organized and paid attention to what we wanted. Delivery experience of our vehicle was the best we have ever had in all the years buying both new and used vehicles. You will not be disappointed with Shirley.

Trisha Florence

God directed us to John Bear at St. Catharines and gave us Shirley Griff! Queen Bee Shirley made upgrading to a quality vehicle easy and efficient. Her professional sales skills, attention to detail and easy personality shine through while putting you at ease... I'm loving my Buick, thank you Shirley!

Wendy B

Purchasing a vehicle from John Bear was one of the best experiences. Sam in the used vehicles department was by far the most transparent and to the point sales associate we have come in contact with. He listened to our needs and helped us purchase the vehicle that suited our family best. The purchase was seamless and quick. Danny (Sales Manager) was also very helpful. He listened to our needs and most definitely exceeded our expectations. Thank you Danny for making sure our vehicle is safe for our family and we have all our needs met. Make this your first stop to purchase your new/used vehicle!

Tiffiney Carter